We source our seafood daily from trusted suppliers and ensure it's kept at optimal temperatures to maintain freshness.

Our seafood comes from sustainable fisheries in Japan, Indonesia, Malaysia, China, and other regions.

Most of our products are pre-cleaned, descaled, and ready for cooking.

We prioritize sustainable sourcing to protect marine life and ecosystems.

Our orders are carefully packed in foam boxes and securely sealed with ice packs.

You can modify or cancel your order within 1 hour of placing it by contacting our customer service.

Yes, we offer discounts on bulk orders. Contact us via WhatsApp for more details.

Yes, please specify any request in the order notes and we will try our best to assist.

You'll receive an email confirmation with your order details as soon as your purchase is successful.

We deliver everywhere across Singapore.

Delivery is free for orders above $60. For orders below $60, a fee of $8 applies.

We deliver from Monday to Saturday, 12pm to 5pm.

We do not offer same-day delivery. Orders typically take 1 to 3 working days to prepare and deliver.

If you place an order from Monday to Friday before 4pm, it will be delivered on the next business day between 12pm and 5pm. If you order after 4pm on a Friday, your delivery will be scheduled for the following Monday between 12pm and 5pm.

Yes! You can schedule your delivery up to one week in advance. Simply include your preferred date in the order remarks and we will make the necessary arrangements.

Our team will notify you once your order has been delivered and left at your door. Items are securely packed in a foam box with ice packs, keeping them fresh for 4 to 6 hours before any defrosting begins.

We do not offer self-collection. Our facility is a warehouse that is not easily accessible to the public due to limited transport options and parking. We recommend using our delivery service for a more convenient experience.

We accept credit cards, PayNow, and GrabPay.

If your payment fails, try using a different method or contact our customer service for assistance.

Enter your discount code at checkout and the discount will be automatically applied to your order.

We offer refunds or replacements for orders with issues. Please contact us within 24 hours of delivery with photos of the affected items.

We offer a loyalty program where you earn points on every purchase. Points can be redeemed for discounts on future orders.

You can reach us via WhatsApp or through our Contact page.

We aim to respond to all enquiries within 1 hour, Monday to Sunday, 10am to 10pm.

We value your feedback and invite you to share your experience via our Contact page.